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Field Service Engineer - Audio / Studio Technology

Reference:

BH-319-1

Sector:

Electronics Hardware

Salary:

£30,000 to £40,000 Per Annum

Benefits:

Expensed Travel

Town/City:

Rochdale

Contract Type:

Permanent

Field Service Engineer - Audio / Studio Technology - Extensive UK and international travel
 
Field Services Engineer required who has a desire to tavel the world, and work with a variety of music and entertainment clients assiting with install and maintenance of professional audio / music technology / recording studio equipment. Applications are welcome from candidates with a variety of backgrounds, from fresh graduates with a year in industry, to experienced studio / audio technicians. As well as a driving licence, your experience will include some of the following:
  • Audio / Sudio / Music Technology experience - can be professional or academic
  • Knowledge of networking e.g. IP / TCP / UDP / RTP / RTSP, LAN
  • Configuration of Switches / Routers (VLAN, ACL, etc…)
  • Knowledge of AoIP technologies, such as Dante and AES67
  • Knowledge of Linux
  • Computer literacy
  • Professional networking qualification such as CCNA or CCNP is desirable
Responsibilities
  • Onsite commissioning, servicing and maintenance of company products
  • Reactive maintenance and customer support
  • Customer training
  • diagnose fault finds reported by customers
  • Remote customer support
  • Technical support to Sales & Marketing team (office support / demos / trade shows etc.)
  • When appropriate work with Development Team to identify software bugs and design issues
  • This role involves extensive travel in the UK and Internationally including unsociable hours. As such, the role will suit someone with an interest in music and a desire to travel who is free of commitments
Salary and Benefits
  • Salary in the range of £30,000-£40,000 with competitive benefits package.  
  • 37.5 hours per week
  • Time of in lieu for the travel
  • Flexible working
This Customer Support Engineer / Field Service Engineer vacancy is being handled by Langham Recruitment Ltd. Langham Recruitment Ltd acts as an employment agency and is registered in England and Wales (reg 11525223).
 
Field Service Engineer, Support Engineer, trouble-shooting, Technical Support